How Does Motability Work?

The Motability scheme has enabled scores of disabled people to get around in the UK since it was launched in 1977. Most big name dealerships are part of the scheme, which enables disabled people to funds that they are paid to support them in exchange for a vehicle, either driven by themselves or a carer or family member. There are many vehicles to choose from and many adaptations can be made to them to support the needs of those that rely on them fully. Without the scheme, many disabled people would perhaps struggle to enjoy life in the way that many people might take for granted.

Working around customers

Under the Motabilityscheme, those that benefit from it are entitled to a new vehicle every three years. Usually, if the recipients of the vehicles are unable to get to the car showroom, a vehicle will be driven out to their address or arrangements will be made to pick them up from their homes. As part of the scheme, users can enjoy not only adaptations but help with breakdowns, insurance, maintenance and repairs too. As with all vehicle purchases, there are many factors to consider before a model is settled upon. These factors include things like storage space, fuel costs and suitability. If a specific car costs more that the scheme will cover, but is essential to the needs of the customer, arrangements can sometimes be made, though a contribution towards the vehicle from the customer is usually expected.

Decades of support

Dealerships usually have a Motability specialist amongst their staff who can talk to the customer about their needs and help them to find the most suitable package. Once a vehicle is decided upon, the order will be completed and an acceptance letter sent out to the customer. It can take up to a few weeks for a vehicle to be readied if adaptations need to be made, so it’s always a good idea for customers to arrange alternative transportation to cover this period. The scheme covers scooters and powered wheelchairs as well as cars and continues to strongly support those who need it to this day.