It may seem on the surface that keeping IT support in-house will be the best way to get issues resolved as soon as they arise. However, in the modern age, to keep companies as efficient as possible, it is important to make sure that problems are actively avoided as opposed to simply resolved. As such, unless a business has access to all the latest technological solutions, it may well struggle to avoid such problems in-house.
Furthermore, a knowledge of emerging technology will also be important as businesses will want to be at the forefront of emerging trends rather than desperately trying to catch up. As such, outsourcing London IT support will be important for almost any larger business, not only to ensure that they are constantly able to keep up with the latest changes on the technological landscape, but also to ensure that the time is being spent effectively by all those in your organisation.
Rather than constantly trying to fix problems, those offering pro-active IT support in London will be able to do far more for you in the long run, managing change for you instead of simply making sure that problems can be resolved.
Furthermore, the costs involved in outsourcing IT may be far lower overall. Not only might you actually need far less focussed help if you have a major IT support team at your disposal, but you will also save money on HR too in all manner of different ways. On top of this, such organisations can help you to refocus your software and hardware as and when you need to, ensuring you do not lose money through lack of efficiency in the long-term.
Knowing whether or not your in-house staff are up to date with the latest IT developments will be extremely hard to quantify. By outsourcing services you will know that those working for you have the most up to date knowledge and the most up to date resources to ensure you are not going to be left behind.